Frequently asked questions
What is Voxion?
Voxion is a language intelligence platform built around high-precision text-to-text processing. It enables organisations to rewrite, summarise, expand, classify and transform text with semantic depth and enterprise-grade consistency. Optional speech modules allow expansion into TTS, STT and speech workflows over time.
What makes Voxion’s text-to-text engine different?
Voxion focuses on meaning preservation, long-context reasoning and multilingual fluency. It handles domain-specific terminology, structured documentation, code-switching and knowledge-grounded outputs better than traditional pattern-based models.
Does Voxion support multilingual text workflows?
Yes. Voxion supports English, Dutch, Urdu and mixed-language inputs. Its code-switching capability allows seamless handling of sentences that contain multiple languages, ideal for markets with hybrid linguistic usage.
Can Voxion integrate with my existing systems?
Absolutely. Voxion integrates with common CRMs, ticketing platforms, dashboards and automation tools. Native integration options include HubSpot, Salesforce, Calendly, Twilio, Stripe, Zendesk and more.
Is Voxion suitable for enterprise environments?
Yes. Voxion offers VPC deployments, on-prem hosting, role-based access control, audit logging, data governance controls and compliance-focused settings. It's built for large-scale, mission-critical operations.
Does Voxion offer speech-to-text or text-to-speech?
Yes, but as optional modules. The core product is text-to-text, but teams can activate STT, TTS or even speech-to-speech components as their communication roadmap evolves.
What kind of use cases does Voxion support?
Common use cases include customer support automation, sales messaging, multilingual rewriting, internal documentation, knowledge-base creation, e-commerce content, and compliance-aligned communication.
Does Voxion offer real-time processing?
Yes. Voxion provides low-latency REST and WebSocket APIs suitable for real-time rewriting, inline content generation and text transformation pipelines used by live support or operational systems.
How does Voxion handle long documents?
Voxion’s engine is built for long-context reasoning. It can summarise, restructure or expand documents such as manuals, policies, contracts and knowledge-base articles without losing coherence or accuracy.
Can Voxion generate content from my internal files?
Yes. With RAG-based document grounding, Voxion can access your internal documents and generate accurate, source-aligned responses. This is ideal for legal, HR, onboarding and technical workflows.
Does Voxion have memory or personalization features?
Memory is an optional module. It allows Voxion to maintain preferences, prior interactions and historical outputs for more personalised and context-aware responses across sessions.
How customizable are the outputs?
Highly. Teams can adjust tone, style, terminology, structure and formatting. Fine-tuning options allow enterprise clients to train the model on internal text, ensuring brand-consistent output.
What SDKs does Voxion provide?
Voxion offers SDKs for Python, TypeScript, Swift and .NET. These allow developers to integrate text workflows directly into backend services, mobile apps, analytics dashboards and automation scripts.
Can Voxion handle mixed-language inputs?
Yes. Voxion’s code-switching support enables accurate processing of multilingual sentences — for example, English blended with Dutch or Urdu — without losing meaning or structural integrity.
What industries does Voxion serve?
Voxion is used across customer support, fintech, e-commerce, enterprise SaaS, telecom, healthcare onboarding, legal compliance, HR operations and global content production.
Does Voxion offer fine-tuning for specific industries?
Yes. Enterprise clients can fine-tune the engine on industry-specific documentation, support transcripts, regulatory text and technical materials to achieve domain-level accuracy.
How secure is Voxion?
Voxion follows strict data governance and compliance practices, including encryption, role-based access, retention controls, transparent evaluations and GDPR-aligned setups. On-prem deployment is available.
What deployment options are available?
Cloud, VPC-isolated, hybrid and full on-prem deployments are supported. Enterprises can choose the infrastructure that best matches their privacy and compliance needs.
Does Voxion support analytics or monitoring?
Yes. The platform includes dashboards for logs, usage metrics, sentiment tagging (text-only), model behavior, flow analytics and team activity — helpful for operational oversight.
How do I get started with Voxion?
You can begin with the text-to-text API directly from the dashboard. For enterprise teams, Voxion provides guided onboarding, integration support and tailored deployment options.
